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Hauptman, O’Brien, Wolf & Lathrop, P.C. / Articles

Omaha Personal Injury Articles

What to Do After an Accident Involving a Rideshare Vehicle

Hauptman, O’Brien, Wolf & Lathrop October 21, 2024
An Uber vehicle in traffic.

Ridesharing services like Uber and Lyft are becoming increasingly popular and have transformed the way you can travel to, from, […]

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Punitive Damages in Nebraska Car Accident Cases

Hauptman, O’Brien, Wolf & Lathrop October 14, 2024
A damaged car after an accident, on the side of the road.

Car accidents in Nebraska can cause major physical, emotional, and financial challenges. In Nebraska, accident victims may be able to […]

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Is Lane Splitting Legal in Nebraska?

Hauptman, O’Brien, Wolf & Lathrop October 7, 2024
Biker lane splitting.

Lane splitting, the practice of riding a motorcycle between lanes of traffic, is a topic debated among many states in […]

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Understanding Your Rights Under Nebraska’s Good Samaritan Law

Hauptman, O’Brien, Wolf & Lathrop October 1, 2024
A good samaritan helping an injured person.

When you witness an emergency, your first instinct may be to help. Whether it’s a car accident, workplace accident, or […]

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Ridesharing services like Uber and Lyft are becoming increasingly popular and have transformed the way you can travel to, from, and around New York. However, rideshare accidents are not uncommon, and they present unique legal challenges compared to typical car accidents. 

The steps you take following a rideshare accident matter – whether you are a passenger, driver, or pedestrian. The steps you take following an Uber or Lyft car accident can affect your health and your ability to recover compensation. 

If you have been injured in a ridesharing accident, one of the best things you can do to protect your rights is to contact a personal injury lawyer. Call Hauptman, O’Brien, Wolf, & Lathrop 24/7 at (402) 241-5020 today to schedule a free case review.

1. Check for Injuries

Assess yourself, other passengers, and drivers for injuries. If anyone is injured, call 911 right away and request medical assistance. 

Even if your injuries seem minor, it is important to seek medical treatment. Some injuries, such as whiplash or a concussion, may not manifest symptoms until hours or days later. 

2. Move to Safety

If your vehicles are still operational and it is safe to do so, move them out of the way of traffic to prevent further accidents. 

On the other hand, if it is unsafe to move the vehicles, turn on your hazard lights and keep them out of harm’s way until help arrives. 

3. Contact the Police

Contact the police immediately following the rideshare accident and request that an officer be sent to the scene. The officer will document the car accident and record important details about the crash. 

When the police arrive, provide them with a clear and factual account of the incident. Avoid assigning blame or admitting fault. 

Police reports can serve as important evidence when filing an insurance claim or lawsuit. 

4. Document the Accident Scene

Your memory of the details of the Lyft or Uber accident will fade over time. You may begin to forget who exactly was involved in the incident and how it unfolded. 

Thorough documentation of the scene of the accident can be essential to your claim. You should:

  • Take photos or videos: Capture images of the vehicles involved, the damage, road conditions, traffic signs, and injuries. Try to get different angles for a complete view of the accident scene.
  • Exchange contact information: Make sure to obtain the rideshare driver’s information. Obtain the name, phone number, address, driver’s license number, and insurance details of not only the rideshare driver but also any other drivers involved in the car accident.
  • Collect witness information: If there were eyewitnesses to the accident, get their contact details. Witnesses can provide testimony that supports your version of events. 
  • Document rideshare details: Make a note of the rideshare company, the driver’s name, and the vehicle’s make and model. If you are a passenger, screenshot your app’s ride details to preserve a record of the trip. 

Evidence gathered at accident scenes can be helpful for personal injury claims. Your personal injury lawyer can use the information you have collected as a baseline for his or her own thorough investigation. 

5. Report Accidents to Rideshare Companies

Statistics indicate that US ridesharing profits are expected to rise to over $54 billion annually by 2027. As the popularity of ridesharing services increases, so does the risk of accidents involving them. 

Large ridesharing companies like Uber and Lyft are prepared for accidents involving their vehicles by having protocols in place for reporting accidents. You can report the car accident to the rideshare company through their app or website. 

Be sure to document the report by taking screenshots of all correspondence with the rideshare company. This step is important for any claims or legal actions involving the company’s insurance. 

6. Know the Rideshare Company’s Insurance Coverage

Rideshare companies like Lyft and Uber typically offer insurance coverage for accidents involving their drivers. However, coverage varies based on the circumstances of the auto accident. Lyft and Uber have similar insurance coverage. 

The following is a brief breakdown of Lyft’s insurance coverage:

  • The driver was not logged into the Lyft app. If the driver was not logged into the Lyft app at the time of the car accident, then Lyft is not responsible for damages. You will need to pursue compensation through the driver’s personal insurance policy. 
  • The app is on, and rideshare drivers are awaiting ride requests. You should be eligible for Lyft’s limited liability coverage. This covers $50,000 per person for bodily injury, $100,000 per accident for bodily injury, and $25,000 per accident for property damage. 
  • The driver was logged into the app and accepted a ride request. In most markets, once a driver accepts a rideshare request, Lyft’s $1 million insurance policy should go into effect. This coverage may start when the driver is en route, or the passenger is picked up and extends until the trip is completed.

It is important to know how this insurance structure works to understand who may be responsible for covering your financial losses. 

7. Notify Your Insurance Company

While Uber or Lyft’s insurance policies usually cover passenger injuries, it is still recommended to notify your own insurance provider about the incident, especially if you were driving your own vehicle when the accident occurred. 

When notifying your insurance company, be sure to:

  • Provide accurate details: Share all relevant information with your insurance company, but avoid speculating who was at fault. Let the facts speak for themselves. 
  • Understand your insurance policy: If you were an Uber or Lyft passenger, your personal auto insurance may not be involved unless the rideshare company’s coverage is exhausted or insufficient. However, if you were driving your own vehicle or were another motorist involved in the crash, your policy could come into play, depending on the circumstances. 
  • Avoid settling before consulting a lawyer: Before agreeing to any settlement or making formal statements, consult a rideshare accident lawyer. Insurance companies may try to offer quick settlements that don’t cover the full extent of your damages. 

8. Contact a Rideshare Accident Lawyer

Recovering compensation following a rideshare accident can be complicated. Multiple parties may be involved, including the rideshare company, the Uber or Lyft driver, and other drivers. 

Hiring a personal injury lawyer can ensure that your legal rights are protected and that you receive the compensation you deserve. 

Here are some reasons why hiring a personal injury attorney is important:

  • Understanding liability: Determining who is at fault in a ridesharing accident can be complicated. A car accident lawyer can help you identify whether the Uber or Lyft driver, another driver, or the rideshare company’s insurance company is responsible for paying your damages. 
  • Evaluate your rideshare accident claim: A car accident lawyer can help assess the extent of your damages, including medical expenses, lost wages, pain and suffering, and future medical care. 
  • Insurance company negotiations: Insurance companies often try to minimize payouts. A skilled car accident attorney will know how to negotiate on your behalf, ensuring that you receive fair compensation for your medical bills, lost wages, and other damages. 
  • File a personal injury lawsuit if necessary: If the insurance companies refuse to offer fair compensation, your rideshare accident attorney may recommend filing a lawsuit to seek justice in court. 

9. Avoid Posting on Social Media

If you have been in an accident involving a rideshare driver, you might be tempted to post about your experience on social media. However, this can do more harm than good when it comes to your insurance claim. 

Insurance companies and defense lawyers may monitor social media activity in an attempt to find something that can be used to dispute your injuries or otherwise diminish your compensation. Even seemingly harmless posts, such as pictures of you attending an event or a status update about your day, can be taken out of context.

In short, almost anything you post could be used to argue that your injuries are not as severe as you claim. For this reason, it is recommended that you avoid posting until your case is resolved. 

10. Keep Detailed Records

Keeping detailed records of everything pertaining to your personal injury case will help strengthen your claim. 

Potential records include:

  • Medical bills and treatment records
  • Communication with the at-fault parties, insurance companies, and rideshare companies
  • Documentation of missed work or lost income
  • Any additional expenses related to the car accident

Some accident victims keep a journal recording their physical and emotional recovery process. This can provide insight into the impact of the rideshare accident on your daily life and help support your claim for non-economic damages like pain and suffering. 

Schedule a Free Consultation With Our Rideshare Accident Lawyers Today

In the event of an accident involving an Uber or Lyft driver, taking the right steps can ensure your physical safety and strengthen your claim. If you are unsure what to do after a rideshare accident, please don’t hesitate to contact our law firm today. 

At Hauptman, O’Brien, Wolf, & Lathrop, we understand that a rideshare accident can be overwhelming and stressful. We care about our clients and constantly work with their best interests in mind. If we cannot negotiate a fair settlement to cover your losses, we will be prepared to take your case to court. 

Our attorneys take all personal injury cases on a contingency fee basis. You pay no upfront costs or fees. Call Hauptman, O’Brien, Wolf, & Lathrop at(402) 241-5020 or complete our contact form to schedule a free consultation, and someone will get in touch with you shortly.

-What to Do After an Accident Involving a Rideshare Vehicle
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Client Testimonials

Total reviews: 492 | Average rating: 4.9

Justice Keene

Justice Keene

February 19, 2026

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5

This was the 1st time I’ve ever had to use this type of service. Hands down would recommend this team for all your injury needs. They were professional, made sure everything was understood and was by my side step by step. I really felt like they were in my corner at all times!
Kathryn Hartnett went above and beyond to meet my needs as a unexpected life change happened. Everyone from the front desk to the back where amazing! Thank you so much!

Terry Fuller

Terry Fuller

February 9, 2026

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5

I am very pleased with the team that worked on my case. Very professional, very kind. I will definitely recommend them.

Katie Robo

Katie Robo

February 4, 2026

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5

I had the pleasure of working with Jeremy and his team. Beyond professional, very in tune with what was all going on for me after my accident. I could not recommend them enough for honestly any of the avenues of business they provide. Truly a kind and moral team to work with.

Sumer J

Sumer J

January 27, 2026

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5

I can’t say enough kind things about David O’Neill, Jody and his entire team. During an incredibly scary and overwhelming time following my grandmother’s accident, they stepped in and made the entire process as seamless as possible.

David and his team were patient, compassionate, and always available to answer our questions, which truly put our minds at ease when we needed it most. Their professionalism and care made a difficult situation feel manageable, and I am so thankful for the work they did and the support they provided our family.

I would highly recommend David O’Neill and his team to anyone needing guidance, advocacy, and genuine care during a challenging time.

Haven Hackworth

Haven Hackworth

January 20, 2026

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5

This is an amazing offer that the company offers! The most important thing is always getting home safely and Safe Ride makes sure that happens!

Emmery Taft

Emmery Taft

January 14, 2026

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5

Super helpful in a time of need!! Love knowing I can get home safe with a free ride from a business that cares!

Ruth Gregory

Ruth Gregory

January 14, 2026

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5

Can’t express how clutch this service came when happy hour with the girls evolved into a rowdy night of cocktails and questionable decisions. Glad our safe ride home wasn’t one of them!

Kayla Mattan

Kayla Mattan

January 14, 2026

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5

Enough money to get me home on new years thank you so much

Melissa Gebauer

Melissa Gebauer

January 14, 2026

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5

Sincere gratitude for the free ride home during the holidays! You are actively keeping our community safe : )

Cara

Cara

January 13, 2026

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5

So generous to cover transportation costs during the holidays to avoid drinking and driving!! I really appreciate that the company has been doing this for years and values our safety! I hope other companies can follow suit and give back to the Omaha community! Thank you!

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